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Terms and Conditions

Legal Notice

GENERAL

  1. All information published on this site is subject to change without notice.
  2. Product availability may be limited, may not be available within provision.
  3. Customers must be adults and must be the authorized purchaser at time sale. The customer is responsible for the care and correct use of information such as credit cards and PayPal.
  4. Offers shown on www.phoenicianstore.com are only valid in the United State as well as physical shipping of products, except for those items delivered digitally.
  5. Some products may be sold in quantities or limited amounts either by the Phoenician Store or by the method chosen at time of purchase.
  6. Photographs and description of the products offered for sale are only informational and do not in any way implicate the Phoenician Store.

PRICES

  1. Prices listed at www.phoenicianstore.com are in USD and price may be modified or terminated by any damages or typographical error. Prices do not include applicable taxes on the day of the order; any change on price can be applied at any time without previous notice.

AVAILABILITY

  1. Offers shown at www.phoenicianstore.com are valid within the limit of available stock. Phoenician Store reserves the right to modify the supply and product offer depending on difficulties imposed by suppliers or the market.

SHIPPING POLICY

  1. Products purchased will be physically or digitally delivered to the individual at the address in the United States indicated on the order. By default, the invoices will be shipped to the email address indicated by the customer at the time of purchase at the Phoenician Store.
  2. However, in case of a delay does not imply either cancellation or compensation for the order. Shipping time is effective from the moment payment is made until the product is delivered.
  3. An order is considered delivered either at the time the carrier physically delivers the package or a delivery notice is made to the customer.
  4. Use promocode "FREESHIPING" to get a free shipping service.
  5. Shipping times depends of the warehouse where we ship the product from. It could take 3-5 business days to arrives your purchase.

RETURNS

  1. Our return policy includes the right to accept only defective items or items in poor condition and which have been purchased at www.phoenicianstore.com within a period of no more than 15 days from the date of receipt. Returns should be made in their original packaging, packaged well and in perfect condition to the address indicated at phoenicianstore.com. Before returning an item you will need to inform the Customer Service Department at contactus@phoenicianstore.com.
  2. If the reason for the return is that the returned item is defective or is different than the order requested, www.phoenicianstore.com will coordinate the return and shipping labels. Digital items cannot be returned or refunded.

CANCELLATION

  1. Cancellation of items ordered before shipping merchandise will not incur any cost to the customer. In case a cancellation is requested after the item has shipped the customer will incur the return cost as well as the expenses incurred for the returned order.

WARRANTIES

  1. The warranties of our products vary by each item and supplier, in case there is a warranty it will be indicated at the time of purchase.
  2. Defects caused by tampering, misuse, shock, natural wear, etc. are not included in the warranty.
  3. When the warranty is used, it is the responsibility of the buyer to validate the warranty directly with the indicated supplier at the time of purchase.
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